warranty lanarte

HELP Warranty Form
needlework kits

We thank you for your purchase and welcome you to LanArte. We hope you are enjoying your LanArte kit. Is there something missing from your kit? In order to be able to help you, we kindly request to fill out the warranty form.

We’d love to help you with your application. Therefore we ask you to complete the warranty form below carefully and detailed. Of course we will treat your personal information confidentially. Please allow us 2-3 weeks to process your request. As our stockroom is located in Tunisia, we often have to wait for supplies ourselves. We do everything we can to help you as soon as possible.

Thank you for your understanding!

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Article n°. (PN-00)/EAN Barcode (*)

Material required/Shortage in your kit

Please specify
(Thread: colour description + required quantity – For counted cross stitch: legend number – for Latch hook: which hole from right to left)

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Warranty Lanarte

Examples of our packaging, for counted cross stitch kits and Diamond paintings.

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