warranty lanarte

HELP Warranty Form
needlework kits

We thank you for your purchase and welcome you to LanArte. We hope you are enjoying your LanArte kit. Is there something missing from your kit? In order to be able to help you, we kindly request to fill out the warranty form.

We’d love to help you with your application. Therefore we ask you to complete the warranty form below carefully and detailed. Of course we will treat your personal information confidentially. Please allow us 2-3 weeks to process your request. As our stockroom is located in Tunisia, we often have to wait for supplies ourselves. We do everything we can to help you as soon as possible.

Thank you for your understanding!

    Name (*)

    Surname (*)

    Street (*)

    Number (*)

    Postal code (*)

    City (*)

    Country (*)

    Email address (*)

    Telephone no (*)

    Article n°. (PN-00)/EAN Barcode (*)

    Where did you buy the kit? (*)

    Material required/Shortage in your kit

    Please specify
    (Thread: colour description + required quantity – For counted cross stitch: legend number – for Latch hook: which hole from right to left)

    I wish to be kept informed


    Documents/pictures attached

    (*) required field

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    Warranty Lanarte

    Examples of our packaging, for counted cross stitch kits and Diamond paintings.